My Twitter stream: FRIDAY EVE: @ATT #fail PG&E cut our phone lines—we've no dial-tone or DSL. ATT replies—you've got signal. I said, No we don't—the lines cut. ATT tells me—to reboot your modem. I screech: THE LINES WERE CUT!
We also called @PGE4Me who cut the phone lines & they said oh, we can't fix @ATT lines. I said BUT YOU CUT THEM! Down lines for 3 days! #epicfail
SATURDAY: @ATT #fail PG&E cut phone DSL lines to 12 apts. ATT has the temerity to say—our offices show you have full signal—your inside wiring is faulty. I yell: How could your office show that we have full signal? OF COURSE WE DONT HAVE A SIGNAL. THE LINES WERE CUT!
SATURDAY: @PGE4Me contractor replaced the utility pole—sort of. But then the pole fell, taking out seven other power our utility poles with it. We’ve been without juice 12 hrs as PGE didn't finish job—cut @ATT lines. We’ve been without phone/DSL for four days! #fail
SUNDAY: @ATT #fail @PGE4Me replacd utility pole, cut phone/DSL & didn't bother to reconnect lines Fri. ATT tells me—yr inside wiring's faulty—we can fix it Tuesday for a fee. I yowl BUT THE LINE IS CUT!
You'd think people at @ATT would've noticed that many people were without service at the same location—re: cut lines—instead of telling us it's our problem. An inside job.
Awesome, a real @ATT phone line repairman came today—8 hours later he replaced the entire line to 12 bungalows, and fixed fried trunk line on the main power pole—there were nesting birds inside the ATT relay box? Fried birds? Out, out, damned sparrow.
Darwin Awards are in order for the birds & birdbrained phonetree people at @ATT & @PGE4Me— who completely ignored our reports of cut/down lines in the street after the pole was replaced, telling us it was our faulty wiring. The wiring is faulty alright. It’s cut. PG&E is for itself, not for me.
Good old Ma Bell, no brains at the helm at all. I have proof, photos of 4 cut power lines, down in the alley, for 3+ days. Where do I send them? There's a reason why we didn't have dialtone, dudes. Meanwhile I'm working on my DSL smoke signals. Fried bird anyone?
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